Romanian Customer Representative - Fashion (Barcelona)
Compensación: Salary: 16.732,21 Euros gross/year + up to 1.200 Euros gross/year tipo de empleo: contrato
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Are you passionate about fashion and working for the leading fashion brands in the world?
Do you want to work in sunny Barcelona?
Our clients belong to the top 500 business companies in the sectors IT, telecommunications, e-commerce, automotive, and financial services. We are a multicultural company collaborating with employees from over 29 different nationalities. We offer a great work environment, modern offices, a dynamic and young approach, with true career opportunities. Our offices are located in the heart of Barcelona in the @22 district very close to the beach, public transport, the Glories shopping mall & restaurants.
Your future project:
The brand you will work for is the biggest leading fashion company in the world with more than 8 brands present in all cities and airports across the globe. It has more than 7.500 stores in 94 markets. The company includes one of the most powerful online shopping experiences.
Those are the clothes you choose to wear, the products with which you decorate your home, or celebrate a special occasion.
Join our exciting and successful team to enter the fashion world.
As a Customer Service Advisor, you'll work directly with clients through email, chat, phone, and social media channels to offer personalized solutions for all their inquiries.
You may also be responsible for short translations, reviewing the webpage to find any errors, and improving templates to answer clients.
You will control their experience at all levels of the supply chain, driving the brand to excellency.
You're empowered to make the best decision for each situation by thinking creatively, helping customers over the phone and providing an excellent customer service experience.
Hours and Benefits:
- Salary: 16.732,21 Euros gross/year + up to 1.200 Euros gross/year
- Schedule: Monday to Friday 9h-18h.
- Long-term contract
- Ongoing training
- Possibility to grow within the company
If you are interested in growth, our high performers can move to our back office logistics team, our social media team, become a trainer/mentor, quality analyst, or move into management.
- A large variety of discounts with our partners
- Free weekly and after work activities
- We promote intercompany mobility to work at any of our sites around the world. We have more than 140 locations in over 35 countries
- Real growth opportunities to progress
- New and modern office in the Poblenou area
- Receive a bonus starting from 300 euros for referring your friends
- A real passion for fashion, and you are wearing it!
- Your image is a true reflection of beauty
- You love helping people and enjoy making them feel special
- You have an outgoing, enthusiastic and engaging personality
- You enjoy working in a young and dynamic work environment
- Fashion issues matter to you!
You bring to the table:
- You are native in Romanian and fluent in English or Spanish
- You can handle high volume under pressure
- You are a fast learner
- You can adapt to unplanned situation in a methodical and organized way
- You take ownership
- You have great communication skills and are people oriented
If you identify with this, JOIN US!
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