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marcas esta publicación como favorita Global Finance and Systems Analyst (English) (Barcelona) ocultar esta publicación desocultar

Compensación: 25-26k
tipo de empleo: tiempo completo

The Company.

For one of our client, an international Shared Service Center based in Barcelona, we are currently recruiting for an experienced Global Finance and Systems Analyst.

The Job.

In this role, you will be in charge of providing support to the end users of the GFS solution.
Your main responsibilities will be:
– Analyse, identify and handle customer's queries
– Provide 2nd line support and defect resolution for user issues
– Manage the setup of new starters, including provision of roles
– Escalate incidents to higher level when unable to resolve
– Responding to incoming emails and calls according to SLA standards
– Ensuring that service quality levels meet expectations

Your Profile.

– You have up-to-native level of English
– You have experience of supporting ERP systems and system users
– You have experience in an international environment
– You are pro-active and have the ability to handle high volume of actions (calls, negotiation, disputes. etc.)
– You have the ability to work under pressure and with deadlines
– You have strong organisation and prioritization skills
– You are responsible and have the ability to take ownership on your tasks
– You have problem solving capabilities
– You are a team player

The Offer.

– Salary based on level of experience + additional benefits (meal vouchers, life insurance, pension plan, etc.)
– Standard working hours from Monday to Friday
– Career opportunities
– International and multicultural environment
– A Company with worldwide reputation
– Start date: ASAP, to be discussed
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  • NO contactar con nos para servicios u ofertas no solicitados

Id public: 6846715592

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